Ensuring that the SED's work is supported and managed by a dedicated Administration is crucial for the smooth, successful operation of the Swiss Seismological Service. The administrative team takes care of HR and financial matters and liaises with the corresponding ETH Zurich bodies on behalf of the SED and helps staff effect purchases and process expenses claims. Furthermore, it is responsible for administering the SED's third-party-funded research projects. The SED Secretariat is also the Service's first point of contact for queries received by telephone, and it provides support for the planning and practical organisation of seminars, workshops and other events, often working alongside the Communication Department. This group is also in charge of logistics and procurement, ranging from office equipment like telephones to vehicles and even handling shipments, imports and exports.